FAQ

SIZING FAQs

Please see Size Chart.

SPANGLE TRANSFER FAQs

Are your designs Copyrighted?

Yes our Spangle designs are copyrighted with the US copyright office. You are not allowed to produce any of our designs on your own equipment.

What makes your Spangle transfers different?

Our transfers our made in New Jersey and we use a highest quality spangles. We also use a machine that produces a true spangle not one that looks like a sequin with the ugly hole in the middle. Ours is a solid spangle with NO HOLE IN THE MIDDLE.

What if I see a design I like but want a different color Spangle design?

That is no problem. Please contact us before ordering to make sure the color choice is available.

When will my Spangle order ship?

If you placed an order for one of our stock spangle orders, orders ship within 48 hours M-F (allow more time for a color change). If you placed an order for a custom order please read below.

When will my custom order ship?

Most custom Spangle orders ship in 3 – 5 business days after final artwork approval (allow another 3 – 5 days for USPS).

How do I order a custom spangle order?

Just click on the link Custom Spangle Order

What if you don’t have a Spangle Design I need?

We are always adding Designs to the site but if you don’t see a Design you need contact us and see if we have it and just don’t have it on the site yet. Email Sales@ShirtMama.com or call 862-666-9140.

Washing / Drying instructions

• - As with most decorated garments, care should be taken when laundering.
• - Turn the garment inside-out, if possible.
• - Do not launder with rough items within the same washer.
• - Use ‘Gentle Cycle’. Water temperature should be Cold or Warm, but not Hot.
• - Drying is your choice: Hang to dry, or use Low Heat settings.

GRAPHIC PRINTED APPAREL FAQs

Do offer bulk printing for companies and/or events?

Yes we do. Please contact us for a personalized quote.

Are your designs Copyrighted?

Yes our designs are copyrighted with the US copyright office. You are not allowed to re-produce any of our designs.

Can you lay the graphic on sleeves?

Yes, we can. Adding a name or a small symbol or even a number is not a problem. Contact us for information.

Can I order my design on multiple shirt styles and / or colors?

Yes, we do have multiple styles and colors available. Contact us for information.

Will your graphic wash off?

No, once the graphic is applied, it is there for the life of the garment.

How many colors can you print?

We can lay down 1 color, 2 color, 3 color or even unlimited different colors per design.

How do I retrieve a past design?

We save all designs, so that if you want to order more, we have it ready.

What is the minimum quantity I have to order for a graphic transfer design shirt?

We take orders as low as one piece, but keep in mind it may be beneficial for you to order a higher quantity for lower pricing. Please contact us for information on quantity orders.

What is the maximum quantity that you will print?

There is no limit. SDSM will accommodate any size order.

How can I see a sample of my custom order before it gets printed?

All customers receive an emailed sample of their custom ordered print before we begin production. From there, you will be able to approve your design or make changes. We NEVER begin laying down the design without your approval and we will make changes until you are happy with your final print.

How fast can you deliver my order?

Standard turn around time is anywhere from 7-14 business days from the time the order is placed. However, we are well known for turning around orders for with impossible deadlines, such as Next Day. Give us a call or email today to assist you with your rush delivery needs.

How large can you print my image?

SDSM’s recommended print area is 11 x 11 inches or less. The maximum print area is 14 inches wide x 14 inches high. For special requests, please feel free to contact us.

Trademarks

Who is responsible for deciding if a trademarked or registered logo may be printed by SDSM?

All customers are responsible for what is being imprinted. We cannot take responsibility for a customer who is infringing on a trademark, registered mark, or copyright. We strongly recommend a customer does not print any mark they do not have the rights to. It is impossible for us as an organization to be aware of every trademark, registered mark, or copyright which exists today. We will only conduct business with a customer with the understanding that they are taking full responsibility and have full rights to utilize the marks and logos they wish to have imprinted on their garments. SDSM is strictly a Garment Decorating company.

Who do I contact if our mark has been printed by SDSM?

In the case that you have been made aware of someone who has infringed on your mark, you may contact Report@StickerDad.com

What is your return policy?

We cannot accept returns on customized goods, unless there is a printing error that differs from the approved design proof. If a printing error occurs, SDSM will be happy to reprint the order for you or give you a full refund on your purchase. If you have product or service questions, please call or email customer support to answer any questions you may have before placing an order.

Decals & Stickers

What is a Decal?

At StickerDad.com our decals are all vector images that are die cut into colored rolls of vinyl. The decals are usually one color and have no background color. the background is cut away leaving your object to take that place. Each decal consists of three layers: the top layer (Transfer Tape), the middle layer (Vinyl Media), and the bottom layer (Wax Paper Backing). The Transfer Tape top layer allows you to grab the Vinyl Media and apply it to your Wall, Car, Boat or wherever it might be. Once you squeegee it down into place, you can then remove the transfer tape leaving you with a perfect decal. Custom decals are available upon request, please email us directly at: Sales@StickerDad.com.

What is a sticker?

StickerDad.com stickers can be a sticker of any image you found online to an image you have saved on an old camera. Our stickers are printed on vinyl media that can get wet and take the abuse paper stickers can’t hold up to. We can produce stickers that are unlike most traditional stickers that are only available in Circles, Rectangles, and Squares. StickerDad can make just about any shape or we can customize the cut to contour around your design! If you need any custom work, we are here to help! Please email us directly at: Sales@StickerDad.com.

What is the best way to apply a decal?

The best way to apply a decal is using a squeegee. Take the decal and lay it on a flat surface and squeegee it so that the top layer adheres again to the decal itself. Then pull the transfer tape back slowly at a 45° angle. Once the decal is off the wax paper it can be applied to almost any surface depending on the media chosen.

What is the best temperature to apply decals?

Decals can last in any climate but they must be applied at about 70°. They can be applied any time really, but this is what is recommended.

What size decal should I get?

This all depends on where you want the decal on a car you are limited to space so you might not want that big; the most common size is 4-10″ but if you want larger the most common is 22″. The best thing to do is whip out the old measuring tape and figure out how tall and wide. If things need to be precise we recommend leaving us a note during checkout with all the details.

Do the decals have a background?

All of the decals are die cut and one color. They are not outlined and they do not have a background the background becomes the color of the object you apply the decal to. The most common color is white because most windows have a little tint. Once applied the decal appears white and black when the black is really your window.

How long will the decals last?

This depends on the media chosen. If you choose the car media which is good for almost anything it will last outdoors up to 6 years. The Wall material on the other hand is meant for indoor use and will last for much longer since it’s not exposed to the elements. If the Wall decals are used outdoors they won’t last longer than 2 years. You can use the wall media inside your car and just order it reversed. This helps prolong its life and the decal is much easier removed

What should I use for my application car or wall material?

You should use a Squeegee they are a must have to push out the bubbles and have a smooth application. You may also use the straight edge of a credit card, but we do recommend a squeegee.

How do I make the decal face the other direction?

To make the decal face the other direction, order it in reversed/mirror.

How do I apply a decal from the inside of my car to face outside correctly?

To apply a decal from the inside of your car window to face it outside correctly just order it in reversed/mirror

Will my windshield wipers affect the decals?

It is recommend to place your new decal out of the path of your windshield wipers.

I want a smaller decal than what is offered can you do that?

Some decals we can do it some decals we can’t. Most we can though just shoot us an email at Sales@StickerDad.com with the exact item number and we will let you know.

How do I remove the decals?

The Car decals are permanent decals but don’t let that scare you they come off really easy you just need to know what to do. The best way is to use a hair dryer or heat gun and the decals turn to butter and come right off. The other way which I prefer and WONT SCRATCH YOUR GLASS is to use a razor blade, preferably with a handle to it but alone works as well. Using both methods together is the easiest way to do it.

I want to add custom text to a decal how can I do that?

If you want custom text it??s no problem. Please email us at Sales@StickerDad.com prior to placing the order.

How was my decal shipped?

All decals are shipped out by USPS either first class mail or priority mail.

When will my decal arrive?

The decals are processed right away most of the time we have the decals shipped out within 24-48 hrs. and shipping takes 3 – 9 Business days (No Weekends or Holidays). With holidays it could be a little longer.

Do you ship internationally?

We do ship internationally to anywhere in the world. ANYWHERE!!!

If my decal came bent is it ruined?

First off the decal shouldn’t come bent but if it does you are still in luck. The decal itself isn’t what is bent it is the paper below the vinyl that is. The vinyl is very flexible so it will apply and you won’t even notice anything. Just be sure you have a squeegee for application and just follow the instructions as always.

I want a custom decal how much more are custom decals?

Custom decals cost the same as normal decals just email us your image and we will let you know if we can do it then we will send you a custom invoice. Send images to: Sales@StickerDad.com